Roster pattern
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Roster Board
Shifts, rosters and pay — all in one place
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By continuing you agree to our Privacy Policy.
Privacy Policy
Last updated 21 September 2026
This Privacy Policy explains how Roster Board ("Roster Board", "we", "us" or "our") collects, uses, stores, discloses and protects personal information when you use the Roster Board application, website and related services (together, the "Service").
Roster Board is designed to give shift workers a simple way to record, manage and analyse their rosters, overtime, leave and personal commitments.
By using the Service, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain any consent required by law before collecting or using your information.
1. Who we are
Roster Board is the operator of the Roster Board Service.
If you have any questions about this Privacy Policy, your personal information, or how your information is handled, you can contact us at: contact@rosterboard.net
2. Information we collect
The information we collect depends on how you use the Service and the features you choose to use.
Account information
If you create a Roster Board account, we may collect:
- your email address;
- authentication information associated with your account; and
- information necessary to maintain the security of your account.
Passwords are not stored in plain text. Authentication is handled using the security mechanisms provided by our authentication infrastructure.
Roster and work information
When you use Roster Board, you may enter information such as:
- shift types;
- shift dates and times;
- hours worked;
- overtime and excess hours;
- leave records;
- shift swaps;
- roster notes; and
- other information you choose to associate with your roster.
You control what information you enter into the Service.
Roster Board does not require you to provide your employer, occupation, workplace, position or other employment information unless a particular feature requires it or you choose to enter it.
Personal calendar information
You may choose to enter personal information into calendar entries, reminders or notes.
This information may include appointments, events or other information you choose to record.
You should avoid entering information that you do not want stored by the Service.
Shared-roster information
If you choose to connect your Roster Board account with another user, we collect information necessary to establish and manage that connection, including the relevant email address and invitation or connection status.
Technical and usage information
We may automatically collect limited technical and diagnostic information when you use the Service, including information such as:
- device type;
- browser type and version;
- operating system;
- IP address or other connection information where technically necessary;
- approximate technical information about your session;
- error and diagnostic information; and
- information necessary to maintain the security, reliability and performance of the Service.
We use this information primarily to operate, secure, troubleshoot and improve Roster Board.
Information stored locally on your device
Roster Board may allow you to use certain features without creating an account.
When you use Roster Board without an account, your roster information is stored locally in your browser or device and is not transmitted to Roster Board's servers.
Because this information remains on your device, Roster Board cannot recover it if you delete your browser storage, clear your application data, lose access to the device, or otherwise remove the locally stored information.
3. How we collect information
We generally collect personal information:
- directly from you when you create an account or enter information into the Service;
- automatically when you use the Service;
- when you choose to connect or share your roster with another Roster Board user; and
- when you contact us for support or otherwise communicate with us.
We do not purchase personal information from data brokers for the purpose of operating Roster Board.
4. How we use your information
We use information we collect to:
- provide, operate and maintain Roster Board;
- display your roster and calendar;
- calculate hours, overtime, leave and other statistics or reports;
- create and manage your account;
- authenticate and secure your account;
- synchronise your information between devices when you are signed in;
- provide optional features such as roster sharing;
- respond to support requests and other communications;
- diagnose and resolve technical problems;
- detect, investigate and prevent fraud, abuse and security incidents;
- maintain and improve the reliability and functionality of the Service;
- comply with legal obligations; and
- protect our rights, property, users and the security of the Service.
We do not sell or rent your personal information.
We do not use your roster or personal calendar information for targeted advertising or advertising profiles.
5. Shared rosters
Roster sharing is an optional feature.
If you choose to connect your account with another Roster Board user and that user accepts the connection, the connected users may view the roster information permitted by the sharing feature.
At present, shared roster information may include:
- shift types;
- rostered shifts;
- overtime;
- leave; and
- shift swaps.
Personal calendar entries and personal calendar notes are not included in shared roster information.
These restrictions are enforced by the Service's server-side access controls and are not intended to rely solely on information being hidden from the user interface.
Either connected user may remove the connection. Once the connection is removed, the Service will no longer provide ongoing access to shared roster information through that connection.
6. Service providers
We use third-party technology and infrastructure providers to operate Roster Board.
These providers may process or store information on our behalf where necessary to provide the Service.
Our infrastructure currently includes services such as:
- Supabase — database and authentication infrastructure; and
- Render — application hosting and related infrastructure.
We may use additional service providers in the future where reasonably necessary to operate, secure or improve Roster Board.
We take reasonable steps to require service providers that process personal information on our behalf to handle that information appropriately and only for purposes connected with providing their services to us.
7. International data transfers
Depending on the infrastructure, service providers and configuration used by Roster Board, personal information may be stored or processed in Australia or another country.
Some of our technology providers operate infrastructure or use subprocessors located outside Australia.
Where required by applicable privacy laws, we take reasonable steps in relation to overseas disclosure of personal information.
Because the location of infrastructure and service providers may change over time, users should contact us if they require information about the current countries in which particular categories of personal information may be processed.
8. How we protect your information
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures may include:
- HTTPS/TLS encryption for information transmitted between your device and the Service;
- authentication and access controls;
- database-level access controls;
- restricting access to personal information to authorised systems and persons where reasonably necessary;
- security monitoring and diagnostic controls; and
- measures provided by our infrastructure and authentication providers.
We design the Service so that a user's account data is accessible only through authorised access mechanisms, subject to the limited sharing functionality described in this Privacy Policy.
However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure.
9. Data retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, meet our legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of the Service.
If you delete your account, we will take reasonable steps to delete or de-identify personal information associated with your account within a reasonable period, subject to information that we are required or permitted to retain.
Some information may remain temporarily in backups, security logs or other technical systems before it is automatically deleted or overwritten.
Information that is required to be retained by law may be retained for the applicable legal period.
10. Account deletion and data requests
You may request deletion of your Roster Board account and associated personal information by contacting: contact@rosterboard.net
Depending on the applicable law and circumstances, you may also request access to, correction of, or a copy/export of personal information we hold about you.
We may need to verify your identity before processing a request involving your personal information.
We will respond to verified requests within a reasonable period and in accordance with applicable law.
11. Accuracy of your information
Roster information is entered and controlled by you.
You are responsible for ensuring that information you enter into Roster Board is accurate and up to date.
If you identify an error in personal information held by us, you may contact us and request that it be corrected.
12. Children's privacy
Roster Board is not directed to children under 16 years of age.
We do not knowingly collect personal information from children under 16.
If you believe that a child has provided personal information to Roster Board, please contact us at contact@rosterboard.net. We will take reasonable steps to investigate and, where appropriate, delete the information.
13. Your privacy choices
Where the Service provides a choice about whether information is collected or shared, you can choose whether to use that feature.
For example, creating an account is not required for features that Roster Board makes available through local device storage.
You may also choose not to use roster-sharing functionality.
Please note that disabling or declining certain information or features may mean that some parts of the Service cannot operate.
14. Complaints
If you believe that Roster Board has handled your personal information in a way that breaches applicable privacy law, please contact us first at: contact@rosterboard.net
Please provide enough information for us to understand your concern and, where possible, the relevant account or transaction details.
We will investigate your complaint and respond within a reasonable period.
If you are not satisfied with our response, or if you believe your complaint has not been appropriately addressed, you may be able to contact the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator, depending on your circumstances.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Roster Board, our technology providers, our information-handling practices or applicable legal requirements.
When we make material changes, we will take reasonable steps to notify users where appropriate.
The "Last updated" date at the beginning of this Privacy Policy indicates when it was most recently revised.
16. Contact us
For questions, privacy requests, complaints or other concerns regarding Roster Board or this Privacy Policy, contact:
Roster Board
Email: contact@rosterboard.net
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